
CUSTOMER SERVICE
We want your shopping experience to be an enjoyable experience. Fast and Convenient!
Find immediate help below or feel free to contact us from 8:00 a.m. EST to 8:00 p.m. EST.
Contact US
For Customer Service:
1-888-716-1980
To Place an Order:
1-888-716-1980
To Send us an email:
Fill out the form on our "Contact Us" page and we will answer you back shortly.
Our Guarantee
At Western Wear Wurld it is simple to order and simple to send it back. If you are not satisfied, we will exchange or refund your purchases.
Return Policy
Return Or Exchange Policy
If you are not completely satisfied with your purchase, simply return it for a refund or exchange. It's as easy as that!
To return or exchange your purchase, please wrap the package securely, insure it, and include the invoice you received with the shipment. Please indicate the reason for return on the invoice.
Allow 1-2 weeks for your return or exchange to be processed. Sorry, delivery charges are not refundable.
Call Customer Service at 1-888-716-1780 to process your return and receive a "RMA" number for tracking.
Backorder Policy
The difference between "In Stock" and "Factory Ship" items:
"In Stock" items are ready for immediate delivery 3 - 5 business days via UPS® or Parcel Post within U.S.
"Factory Ship" items are sent directly to you from the manufacturer. You will find approximate shipping times listed on each "Factory Ship" item.
There is no backorder procedure or policy.